Solutions | Beam's Flexible Cloud-based Platform

Beam's platform is end-to-end. What does this mean, exactly?

It means we have the knowledge, technology, and capabilities to handle your aid process quickly from start to finish, from application to payment.

...But we also don't have to.

Our modular platform is built to configure different scenarios and program types. So if you need us for a piece of the puzzle, we'll still happily help.

Consultation & Program Design

A dedicated partner success team, paired with data-driven outreach and prioritization, ensures your program reaches the most vulnerable populations. Our anti-poverty program experts leverage leading practices in program design and partnership with community-based organizations on the ground to support outreach.

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Case Management

Our workflows provide focus and cross-department collaboration unique to teams managing cash assistance programs, complete with a workflow dashboard to manage all stages of application review. In addition, we offer auto case assignment and assignment queues, as well as provide quick document previews so that staff can assess the completion and severity of a case. Case notes also track updates and communication between the staff.

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Verification & security

With Beam’s platform, you can quickly and confidently verify applicant identity and prevent fraud. The platform has met standards for SOC 1 compliance and data masking for PII. Beam collects and stores only essential data specific to a partner’s application process.

Cross-program eligibility

With Beam, streamline eligibility criteria into one consolidated profile to ensure eligible applicants never miss out.

Accessible application

We create applications that are accessible to everyone—period. Beam provides a multi-channel solution regardless of ability, access, bandwidth or digital literacy with language that’s been informed by trauma experts that’s translatable to 100+ different languages. Our solution allows users to upload documents and fill out forms simply. The best part for you? We offer a white label solution that helps you build trust with the end user, decreasing their overall cognitive load.

Inclusive, Multi-Channel Application

We strongly believe that the application should not be a barrier. With our inclusive application, users can apply from phone, tablet, or laptop for themselves or on behalf of someone else. In addition, our application meets WCAG 2.0 accessibility standards, so users have the ability to navigate and apply using a screen reader and/or keyboard only.

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Transparent Application Versioning

Beam’s flexible application allows you to create new applications as well as update and manage versions of applications. You can also add notes and easily track versions.

Algorithm Assisted Decisioning

Beam’s research-backed algorithmic decisioning results in more equitable outcomes for communities. Faster application processing times result in reduced caseloads for organizations and their staff members.

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Dollars distributed via Beam

300,000

Recipients of funds

53

Partners and growing...

Payment

Through Beam’s platform, applicants receive payments fast through expedient payment rails. In addition, Beam offers configurable payment options to support a range of program needs.

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Partner Facing Analytics and Reporting

Beam offers flexible, customizable reports to meet internal and external program reporting needs. Our secure, compliant reporting is always up-to-date. Business intelligence metrics demonstrate impact, enabling powerful storytelling to inform policy initiatives. Real-time reports allow for a pulse on your program’s performance.

People-Centered Design Process

Beam's process includes embedding with program staff and local teams to better understand their needs and workflows. We employ a trauma-informed design approach that reduces friction for applicants and case managers alike. Many of us have struggled to apply or administer public benefits ourselves. At Beam, we build to create real solutions for real people.

Our programs